Business Degree Certification Practice Test

Which of the following is NOT classified as an operations system?

1. Transaction processing systems

2. Process control systems

3. Functional information systems

4. Executive support systems

The correct answer is: Executive support systems

The classification of an operations system primarily revolves around those systems that support the core activities of an organization and facilitate the day-to-day activities within a business. Operations systems typically include transaction processing systems, which manage and record routine transactions; process control systems, which monitor and control physical processes; and functional information systems, which support specific business functions like accounting or sales. Executive support systems, on the other hand, are designed to provide top-level management with the tools and information needed for strategic decision-making. They offer high-level data analysis, reporting, and support for strategic objectives rather than facilitating routine operational tasks. This is why executive support systems are not classified as operations systems. They serve a different purpose, focusing on supporting executives rather than managing day-to-day operations.