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An information system that allows business departments in the same firm to share relevant information is called what?

  1. an enterprise resource planning (ERP) system

  2. a material requirements planning (MRP) system

  3. a decision support system (DSS)

  4. a point-of-sale (POS) system

The correct answer is: an enterprise resource planning (ERP) system

An enterprise resource planning (ERP) system is designed specifically to integrate and streamline processes across various departments within an organization. This type of information system functions to create a centralized database that can be accessed by different departments, ensuring that relevant information is shared efficiently and accurately. An ERP system facilitates the flow of information between different business units such as finance, human resources, production, and sales, which enhances collaboration and decision-making throughout the organization. In contrast, a material requirements planning (MRP) system primarily focuses on inventory management and production planning, addressing specific manufacturing needs rather than supporting inter-departmental information sharing on a broader scale. A decision support system (DSS) is aimed at helping management make data-driven decisions, but it does not necessarily encompass the wider integration of different business departments. A point-of-sale (POS) system is generally used for transaction processing at the retail level and does not serve the purpose of sharing information across various business functions.